Have you had a claim on your vehicle? Don't forget to report it to Leasys within 24 hours, to avoid any unpleasant surprises at the end of the contract.
Check your contract to see if you have a contractual claim indemnity for an at-fault claim or a claim without an identified at-fault third party.
To declare a claim, simply fill in our online form. Don't forget to attach a copy of the accident report if a third party is involved.
Make sure that you are not injured, stay safe and contact the police and/or emergency services, if necessary.
If your car will not start, contact our roadside assistance service on (+352) 40 71 40.
Fill in the accident declaration form using the My-Leasys application or via our website. If a third party is involved, send us also your European accident notification form.
Leasys will direct you to a partner garage and provide you with a courtesy car, free of charge, while your car is being repaired!
If it is safe to do so, take photos of any other vehicles involved and the location of the accident. Did you know that good quality photos can speed up the repair of your car?
If your car has been damaged in different accidents, it is important to know that each incident will be treated individually as a claim. Don’t allow damage to accumulate without reporting it.
If provided for in your contract, you benefit from a complete insurance cover: civil liability, legal protection, driver and passenger cover, “Casco” damage to vehicle and claims management. Check the information given in your leasing offer and the amount of any claims compensation.
In terms of insurance, if Leasys handles claims management, all drivers are insured, provided they hold a valid driving license and meet the requirements of the Highway Code.
