Returning the car
Gather everything that was provided when you initially received the car.
Things to return:
- The vehicle’s registration certificate
- Copy of the certificate of conformity
- Moto vehicle tax sticker
- Insurance (“green”) card
- All the keys
- Maintenance logbook if any and user manuals
- Navigation system CD, if any
The vehicle must be equipped with all the accessories that it had at the time it was delivered, and those added during the contract that became the property of Leasys. Accessories added at your expense during the contract must be removed before the vehicle is returned.
If the accessories below were included, please also provide them when you return your vehicle:
- Detachable audio/navigation cover
- Navigation CD/DVD or memory card
- Spare tyre with jack/sprayer/pump
- Protective cover for the cargo spaceDetachable trailer ball
- Headrests
- Original driver’s seat (not adjusted seat)
- Original charging cable (electric car)
At the end of your leasing contract, we'll make you an offer for a new agreement or we’ll see whether you can extend your current agreement.
Do you decide to decline these offers? Then your lease agreement will terminate on the final date and you will have to return the vehicle.
Please contact our FIRST driver service (+352 40 44 11 11 | first@leaseplan.lu) from Monday to Friday from 8 a.m. to 5 p.m. to agree a return date and time.
Please go over the entire vehicle before returning it. Did you remove all your personal belongings? Does the vehicle have all accessories, components, documents, etc. that came with it? Use this checklist to make sure you’re not forgetting anything:
- Make sure the car is clean (inside and out) and take out all your personal belongings.
- Gather everything that was provided when you initially received the car, such as the keys, official documents, manuals, any charging cables and accessories.
- If the car has damage, report it using the claim declaration. It's always better to declare a claim within 24 hours and have it repaired. The deductible will generally cost less than the loss-of-value bill at the end of the contract.
- The fuel/electricity indicator light should not be on.
When you return the vehicle, we will use our guidelines to see whether the car can be considered returned in good condition. We will also determine whether or not any damage to the car is acceptable. Familiarise yourself with the "Fair Wear & Tear" return guide. It shows useful examples of what damages are and aren't acceptable at the end of the contrat. This guide is available for download in our useful documents section.
When the car is returned, an independent inspector from the company Macadam inspects the car in your presence. The inspector records all unacceptable damages, the presence of the on-board documents, and other items related to your car. The expert bases the inspection on the "Fair Wear & Tear" guide derived from the “Renta” standard for inspecting wear and tear damage on vehicles returned at the end of a lease, in order to ensure impartial treatment and proper assessment of damages. The return report will be included afterwards in the inspection report.
Read the normal wear and tear instructions in our "Fair Wear & Tear" return guide. This guide is available for download in our useful documents section.
Yes. This is possible. The repurchase value will be the market value. It will be communicated upon customer request three months before the end of the contract.